Shipping policy

Shipping Policy

Last Updated: September 29, 2025

Processing Times

  • All orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification with tracking details once your order has shipped.

  • During high-volume periods (such as launches, promotions, or holidays), processing may take longer.

Domestic Shipping (United States Only)

  • We currently ship within the United States only.

  • Standard shipping typically takes 3–7 business days after dispatch.

  • Expedited shipping options are available at checkout (2–3 business days after dispatch).

  • Shipping charges for your order will be calculated and displayed at checkout.

Free Shipping

  • We offer free standard shipping on orders over $60 USD (domestic only).

  • Orders below $60 will have shipping calculated at checkout.

Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • Please allow up to 24 hours for tracking information to update.

Lost, Stolen, or Delayed Packages

  • Once an order has been marked as delivered by the carrier, Langston James is not responsible for lost, stolen, or delayed packages.

  • If you believe your package is missing, please contact the carrier directly with your tracking number. We’re happy to assist where possible.

Preorders & Special Releases

  • Any preorder or limited-release items will include estimated ship dates in the product description.

  • Orders containing both in-stock and preorder items may be held until all items are ready to ship, unless otherwise noted.

Questions

If you have any questions about your order or shipping, please contact us at:
📧 contact@langstonjames.com